FAQ

Our team is here to guide you through the catering and event process.

If your question is not addressed here, please feel free to ask your sales team member or contact us at 919.850.2340.

Rocky Top Catering is committed to the safety of our team and guests as we navigate this new time.

We remain committed to working with local and federal officials and all relevant health agencies to ensure we have the proper protocols and guidelines in place.

We have been open and working throughout the pandemic and adjusting our policies and procedures as information becomes available.

Current catering protocols:
  • Ensuring that all catering vehicles are cleaned with approved disinfectant daily.
  • All carts and catering equipment are wiped down and sanitized after each use.
  • All team members are required to wear masks and disposables gloves at all events and deliveries.
  • Team members will be screened prior to each shift. Anyone with a temperature more than 99 will be sent home to rest and recover.
  • We are happy to staff additional team members to serve from buffets if that is preferred in order to protect all attendees and avoid common usage items on buffets.
  • We are committed to making our guests feel safe. We are happy to accommodate any special requests or questions regarding event safety.
Yes! Please see our catering section for full menu details. We are also happy to offer custom requests and accommodate any allergy and dietary considerations.

Pricing is determined by best accommodating the specific needs of the event and desires of the host. Rocky Top Catering aims to give the best food, service, and planning assistance needs tailored for each client and event. Please click here for more information and to schedule a consultation with a Sales Manager to discuss the perfect menu for your event!

Many components of offsite catering require time, labor, and resources that move beyond the kitchen of a full-service restaurant. Because we are eager to accommodate any style of event, customization requires more time and often sourcing of ingredients resulting in different costs.
To provide thorough service, contact Rocky Top Catering in the beginning stages of your event and reserve a tentative space in our system. As the date becomes definitive we ask for a signed contract including initial deposit as outlined in your contract.
We offer menu pricing dependent on a per-person basis.

Gratuity is not included in the proposal price, but is always appreciated at the client’s discretion.

We accept all major credit & debit cards, company or personal checks, as well as ACH payments through Square. Payments made with a card will have a 3% processing fee. ACH payments will have a 1% processing fee. All payments are required in advance as outlined in your contract.
Delivery charges vary based on location, event type, and set up style. The average delivery fee is between $35 and $100 in the Triangle area.
There is no cake cutting fee.
  • With an off – premise license for spirituous liquor, beer, and wine, we are happy to offer full bar services.
  • Some of our venue partners allow client provided beer, wine and liquor. We are happy to provide bartending services for a set up fee. A copy of a valid Limited Special Occasion Permit obtained through the NC ABC commission prior to and during the event will be required.
Upon request, we are glad to leave home-sized portions with the request that food is handled and held in correct safe-zone temperatures and that proper storage is immediately available. If food safety is compromised the leftover food will be discarded.

In some cases, we are able to coordinate a donation of leftover food to a local agency that helps those in our community dealing with food insecurity.

The number of staff members for an event will vary depending on location, menu, and logistics. The number of staff will be determined after a discussion of the specifics of the event and outlined in our detailed catering proposal.
Labor, production fee, and taxes, outlined in the detailed catering proposal.
We work with a wide variety of venues in the Triangle area and beyond, however if you are interested in a venue we have not worked with before we will need to discuss scheduling a site visit and specific catering requirements with the venue manager.

An initial consultation with a Sales Manager and a proposal must be received prior to scheduling a tasting. Please click here to get started with a consultation with a Sales Manager.

For full-service events, buffet/station display and serving ware is included. We are happy to help coordinate with our rental partners for any additional tabletop, linen, and equipment needs.

READY TO START CUSTOMIZING YOUR EVENT?

Let’s make your vision a reality.

Photo credits: Magnolia Photography, Amanda Castle Photography